Refund policy

Elite Wear - Return & Exchange Policy
Thank you for shopping at Elite Wear. We strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we are here to help.
1. Return & Exchange Eligibility
You have 7 calendar days from the date you receive your package to request an exchange or return.
To be eligible for a return or exchange, your item must be unused, unwashed, unworn, and in the same condition that you received it.
Items must be in their original packaging with all original tags attached.
Sale, clearance, or promotional items are final sale and non-refundable unless damaged or defective upon arrival.
2. Damaged, Defective, or Incorrect Items
If you receive a defective, damaged, or incorrect item, please notify us within 24–48 hours of receiving your package. We will replace the item at no additional charge or issue a full refund/store credit.
3. Return & Exchange Process
Contact Us: Reach out to our support team at elitewearofficial90@gmail.com or via WhatsApp/Phone at 03294813183 with your Order Number, pictures of the product, and reason for return/exchange.
Approval: Once your request is verified and approved, our team will share the returns address and instructions.
Dispatch: Pack the item securely and dispatch it via a reliable courier service back to our warehouse.
4. Shipping Costs
Customers are responsible for paying their own shipping costs for returning items (unless the return is due to an error on our part or a defective item).
Shipping charges are non-refundable.
5. Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
Approved refunds for Cash on Delivery (COD) orders will be processed via Bank Transfer, JazzCash, or EasyPaisa within 5 to 7 business days.
6. Contact Information
If you have any questions regarding our Return & Refund Policy, please contact us:
Email: elitewearofficial90@gmail.com
Phone / WhatsApp: 03294813183